You Are Invited to Contact Us

Lanvi Nguyen – photographed in Hong Kong

We are friendly, and we want to hear from our customers and our readers. Whenever possible, someone will pick up the phone or call you right back. If you are trying to contact Eric Francis, or looking for customer support, here’s how to reach us, for all purposes (including consulting, news reporting, general business, etc,):

By email:

By phone: (206) 567-4455 or (845) 481-5616

By ground mail: P.O. Box 3606, Kingston (Wiltwyck) N.Y. 12402

Planet Waves, Inc.
Founded 1998. Incorporated 2003.

Editor & Publisher | Eric F. Coppolino
News Editor | Spencer Stevens
Associate Editor | Anna K. Ball
Video Editor | Cate Ryzhenko
Chief of Investigations | Cindy Tice Ragusa
Back Office Administrator | Claudia Mansbach
Photography and Graphics | Lanvi Nguyen
Client Services | Victoria Emory
Textiles Bureau Chief | Cheryl Corson
Minor Planets | Kirsti Melto
Bodyman & Canine Handler | Kortni Love
Code Handlers | Terry Arthur, Steve Hensen, Dave Levine
Additional Research | Loreen Costa, Ro Dann, Max Holm, Yuko Katori
Attorneys | Piper McGovern, Michael Sewell
Eternal Webmaster | Anatoly Ryzhenko

Aunt Josie Forever!

May you build a ladder to the stars, and climb on every rung
And may you stay forever young
— Bob Dylan, Planet Waves

Read our Editorial Policy

New! Press Room — International Coverage of Eric Francis