Planet Waves

New York, May 27, 2015 | View as Webpage | Customer Service: (206) 567-4455

Instructions for Accessing Your All-Access Materials

Dear All-Access Pass Holder:
 
Thank you for taking advantage of the Planet Waves All-Access Pass. This page will take about five minutes to read carefully.  

Planet Waves
You have the highest level of membership, which includes Tuesday and Thursday mailings, web access to those mailings, access to all content on our website, all recorded readings, the Intelligent Archive and Oracle, Core Community meetings, SMS service, the 2015 annual edition (Cosmophilia) and more.
 
We will notify you by email when your various products are ready.
 
Note that as an All Access member, you are also considered a Core Community member. You get access to everything on the Core level as well.
 
Please save these instructions in a safe place -- or bookmark this page so you can refer to it in the future.
 
To ensure that you receive your Tuesday/Thursday email editions each week, please be sure to add horoscopes@planetwavesweekly.com  to your email address book and safe list if you haven't already.
 
You will receive a separate email confirmation letter from our content system with a username and password for the website, which you will need to access your member editions online.
 
This email confirmation will come from wordpress@members.planetwaves.net, so please be sure to search your junk mail folders and full email account for this email address if you don't receive your login information right away. Or email us and we'll get it to you.
 
Here is how to access the main website; note that if you are not logged in already, you must use your personal login and pass to access premium content. Also, your Internet browser will occasionally log you out, and you will have to log back in:
  
http://members.planetwaves.net

Planet Waves
Note that there is a panel containing all of your materials on the right side of the page. It looks like the image to the right of this paragraph.
 
Password Recovery

You may change your password anytime using the "Lost Password?" link that is just under the login/password fields on the right side of the webpage.
 
SMS Service

I deliver astrology text messages to your phone if you want. This is via SMS, so there is no app to download. To sign up for my SMS service, simply send a text to 41411, including the word PLANETWAVES. You'll start receiving text updates with up-to-the-minute professional astrology.
 
If you want to remove yourself from the service, then text STOP to the same code -- 41411.
 
Email Delivery

Make sure that you put horoscopes@planetwavesweekly.com on your approved list (“safe senders” or “white” list), so that our emails come through.
 
Your membership also includes our Tuesday/Thursday email service (we also post and archive these emails on the website so you can go back and read old editions if you want to).
 
Tuesdays we may send out a variety of things:
-- Monthly Full Moon Horoscope
-- Inner Space Monthly Horoscope
-- Updates on what is going on astrologically that particular week.
 
Planet Waves
Thursday nights we send out the weekly member edition, which includes:
-- Article on the topic of my choice
-- Weekly horoscopes by me (one Thursday a month, there is an exception -- that's when we send out the long monthly horoscope)
 
Please note that our schedule does change from time to time, and we do take occasional breaks, such as during the holidays. We will inform you of any such changes in advance.
 
We'll also be emailing the Astrology Diary to you on a weekly basis, and will assist you in researching any articles you need for your astrological studies through the end of your membership.
 
When scheduling private readings, I prioritize All-Access Pass holders.

Let me know if you have any questions. To speak with me, please call Lauren Gdovin at (845) 331-0355.
 
Lauren Gdovin and Amy Elliott can handle any questions you have regarding your order, accessing your materials, and navigating the website. You can reach them at:
 
(877) 453-8265 (toll-free within the U.S.)
 
(206) 567-4455 (toll-free from overseas)

Thank you for your attention, and for participating in Planet Waves.
 
Lovingly,

Eric Francis
Planet Waves, Inc
 
(206) 567-4455
Toll-free within the U.S. (877) 453-8265
http://www.planetwaves.net/


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