Updated
Contact and Business InfoRevised April 2001 Supercedes "cached" copies of this document. If you are interested in doing consulting work with me, please contact me by ALL THREE methods below. I ask that you use three methods because my office is a busy little place, and e-mail gets eaten by the Net on the best of days. If I do not respond immediately, I am probably traveling or in a busy point in my writing cycle. Thanks for your patience and persistence getting through! Remember to have your place, date, and -- if possible -- time of birth available.
In order to maintain a high level of client service, I work a limited schedule and therefore must keep my office expenses down. Clients pay for all phone calls, including the intake intake call, which may last 10-30 minutes. Thank you for respecting this.
1. CALL (845) 339-3339 any time and leave a short, clear message. If I have not called you back in 48 hours, please call again, and send a reminder by email.
2. CALL DIRECTLY. I take calls between 10 am and 1 pm Pacific Time. My cell number for use during call hours is (206) 854-3931. Please keep trying if you get a message. And please leave a message both at this number and at the number above. I will call you back shortly.
3. E-MAIL ethos@PlanetWaves.net. This mail link will automatically generate a subject header with the word CONSULTATION in all caps, which will sort your mail properly when it arrives in my office. Please include your phone number with each email you send. If I have not responded by email within 48 hours (not including weekends) please write again. I will then e-mail you back with my direct telephone line where I happen to be, and ask you to call. I will also try to call you. If you e-mail me, please also leave a VOICE message at the number above.
My Basic Professional Policies I do not do predictive astrology. My astrological and creative consulting work is often not exclusively "astrological" in nature, and may cover any subject under the sun. I am pleased to answer astrological questions at any time during our work, however.
Our process is strictly confidential. You must inform me of privacy concerns within your household (such as insecure e-mail accounts, the correct hours to return your call, etc.) immediately upon making contact, and I will respect them. I reserve the right to decline working with a client based on conflict of interest, or the appearance of a conflict of interest, or because I feel that I am not able to serve them. My relationships with my clients are strictly business relationships, not personal relationships. You will be considered my active client, at my discretion, for one full year from the date of our last session, which means that if I stop accepting new clients, you will have one year to be considered an "existing client." However, I do take breaks in my work and am not always available. I do not tape my sessions. I am unlikely to agree, and no first session will be taped under any circumstances. I do not give refunds. In the unlikely event there is a billing question, please contact me to work it out before contacting your bank or credit card issuer.
My Professional Fees Option One: A package of three astrological process sessions lasting 60-75 minutes each, is $285.00, all included. This work occurs by telephone, with the client placing the call (unless other arrangements are made) unless you are in the Miami area this winter or spring -- in which case the second and subsequent sessions may be in person. Follow up sessions of 60-75 minutes are $85.
Option Two: One formal astrological reading lasting 60-75 minutes, is $195.00. Follow-up astrological readings of the same duration are $155.00 for up to 75 minutes, $95 per half-hour.
Option Three: Written work, 300-500 words of original (not computerized) astrological insight, addressing two questions or concerns, is $79.00. This is emailed to you directly. This may not be appropriate for some questions. We will need to speak prior to doing any written work.
Payment Info I accept all pre-payment methods and all major credit cards (except Diner's Club). Because I work on a tight schedule and cancellations are both disruptive and take away time that I could share with others, I require pre-payment before sessions are scheduled. Your time is your time, and you will have my undivided attention. I will move (reschedule) sessions on 48-hours notice, or in the event of an emergency. I do not give refunds. Cancellation without sufficient notice fee is $40. On occasion, I do sessions-on-scholarship.
Schedule Info I do not work as an astrologer weekends, Mondays or Fridays. I do work weekday afternoons and evenings Tuesdays through Thursdays. My earliest session starts at 2 pm ET. My latest session starts at 9 pm ET, and this 9 pm session is reserved for clients on the West Coast. Special Friday night sessions are reserved for clients in Australia and New Zealand.
Sessions start as late as five minutes past the scheduled time. Please do not call early. If you call the number I give you and get a recording or busy signal, please wait about two minutes and call back. It just means another call came in, so please wait a moment and call back.
I look forward to working with you, and thanks for shopping at Planet Waves.
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